6.3
Organisation, Management and Timetabling

The results below from the NSS show that students studying at the University of Kent are largely satisfied with the organisation and management of the course they study. Scores all increased in 2007 and the University scored higher than the average sector.

NSS results 2006 and 2007

Programme Information Kent 2006 Sector Avg. 2006 Kent 2007 Sector Avg. 2007
The programme information I have recieved is helpful 3.9 3.7   NDA
Course information (e.g. module outlines) is clear and helpful NDA NDA   3.9
Course information is easily available NDA NDA   3.9

The STMS Faculty scored the lowest of the three faculties for timetabling and the Faculty addressed this in their NSS response paper, noting that the issue in large was due to the need for high contact hours and practical workshops which reduced flexibility in timetabling. Whilst the Faculty are limited by this factor a number of departments have taken measures to improve timetabling for students. The Electronics Department has developed a new student portal which delivers a personalised weekly timetable tied to the SMS service. Similarly the Physical Science Department reported that it would alert timetable changes via text messaging.